Virtual Consultations

Our virtual video consults give a unique, personable approach to in-clinic consultation in the comfort of your own home, creating a personal skincare shopping experience delivered straight to your front door.

You can choose any of the six complimentary 1 to 1 consultations; we offer 15-30 minutes with our skin expert. They will help with any skin concerns recommending the perfect at-home routine, answer any questions about new ingredients and give application advice and tips and tricks on the latest skincare hacks and more...

How to find the perfect product(15 mins)The right new product can really upgrade your existing routine – and seriously enhance the results it achieves. Our experts will assess what you use already, and identify the perfect complementary product.
How to solve a skincare concern(15 mins)Our experts know all about how to address common skincare concerns. They’ll evaluate what’s working – and what isn’t – within your current regime, and make recommendations that are tailored exclusively to you.
Understanding new ingredients(15 mins)Skincare evolves fast. Our experts can help to simplify the science and demystify the latest and greatest ingredients, helping you to understand which ones to choose and use in your routine.
Learn more about in-demand new brands(15 mins)Keen to find out what’s hot and what’s not? Our experts have the inside track on all the latest new brands – and which of their signature products are most likely to suit your skin.
Skincare for beginners(30 mins)If you really don’t know where to start with skincare, help is at hand. Our experts will discuss your skin type, key skin concerns and your ultimate objectives – then recommend the right products and a personalised regime to help you achieve them.
Ask us anything!(30 mins)Whatever your skincare question is, our experts have the answer. The best application techniques? Gift ideas for someone special? The next big skincare trend? Share our insider tips, tricks and secrets for bespoke beauty solutions.

3 Easy Steps

All virtual consultations will be English-speaking and conducted via a 1-1 zoom link with our Skin Experts. All of the virtual consultations are available free of charge and work in 3 simple steps:

  1. Select and book your virtual consultation based on the help you require.

  2. Receive an email confirmation with a link to the zoom meeting confirming the time and date.

  3. Click on the link in your email and unlock all the expert knowledge you need to go beyond the routine.

Should I Take Notes?

Can You Send Me Samples Before I Buy?

Should I Bring My Current Skincare Routine?

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